What is a privacy policy or notice?
A privacy policy or notice is a statement that discloses the ways in which our Practice gathers, uses, discloses and manages our patient’s data. It fulfills a legal requirement to protect our patient’s privacy.
Why do we need one?
To ensure compliance with the new Data Protection (Jersey) Law 2018 (DPJL) and where relevant, the General Data Protection Regulation (GDPR) legislation, our Practice must ensure that information is provided to patients about how their personal data is processed in a manner which is:
• Concise, transparent, clear and easily accessible;
• Written in clear and plain language, particularly if addressed to a child; and
• Free of charge
What is DPJL/GDPR?
The new laws replace the current Data Protection legislations in Jersey and the UK and is designed to harmonise data privacy laws across Europe, to protect and empower all EU citizens’ data privacy and to reshape the way in which organisations across the region approach data privacy.
Who does this policy apply to?
In accordance with the new data protection legislation our Data Protection and Privacy polices applies to all patients aged 13 and over.
When did DPJL/GDPR Commence?
The DPJL and GPDR legislation came into effect on 25 May 2018.
How do we communicate our privacy notice?
At our Practice, the privacy notice is displayed on our website, through signage in the waiting room and in writing during the patient registration process.
Why we collect information about you?
To enable our clinical and administration teams to provide you with the best possible healthcare from us, we will need to collect and process information about you, this will be either in paper or electronic format amongst others.
What personal information do we collect?
We will collect information provided by you directly or supplied to us by other providers for which you have engaged in their services. This will included personal information like your name, address and contact details etc but may also include sensitive personal information like reports on your health, tests results or your social or health status information.
What do we do with your information?
Your record are used to directly manage and deliver healthcare to you by ensuring the appropriate staff or agencies who are involved with your care are provided with such information which is relevant to them.
Who do we share your information with?
We share your relevant personal information with other healthcare organisations, for example the Hospital, out of hours or Social Security but this may also extend to other organisations for which you have given express consent for example insurance providers.
Our Full Data Protection and Privacy Policy. This is available at our Practice or on our website.
What do you do if you have any questions?
Should you have any questions about our privacy policy or the data or information we hold about you, you should contact:
• Information Governance Lead (in the first instance) or;
• Data Protection Officer
Details of these individuals and their contact details can be found at the bottom of this patient information leaflet.
Complaints
We accept that sometimes things can go wrong and in the first instance you should contact our Data Protection Officer with your complaint.
However in the unlikely event that you are unhappy with the way we have handled your complaint, or our data processing methods, you have the right to lodge a complaint with the Office of the Information Commissioner:
Office of the Information Commissioner
Brunel House
Old Street
St Helier
Jersey
JE2 3RG
Email: enquiries@oicjersey.org
Telephone: +44 (0)1534 716530
IMPORTANT: Keeping us informed and up to date
You can of course help us keep your data accurate and up to date. If you change your address or contact details we will need to hear from you. Please contact the Practice admin team or visit our website for further information. You will need to provide proof for change of name or of address.
Practice Data Protection Officer
Sandra Krysztofiak
Practice Manager
Tel; 01534 484 191
docjack@proteahealth.co.uk
For your security we use certified secure/encrypted IT solutions.
For details see our policy document
Website: www.proteahealth.co.uk
